Wednesday, August 15, 2007

New Details on Verizon Treo Updaters

Palm has updated their Verizon Treo maintenance release download pages to give customers more details about why the updaters were taken down and details about what can happen to devices that have already been loaded with the updates.

The Verizon Treo 700p page now reads:
"The issue is caused by a device setting that affects connectivity to the Verizon Wireless network under certain situations and only occurs on devices that have installed the updater. Users receive an error message and typically can reconnect to the data network after a short period of time. This data connectivity issue does not affect the device or personal data in any other way.

Treo 700p users on Verizon Wireless experiencing this issue will see the following error messages more frequently:

  • Error 3000 - Data network is not available
  • PPP Link Time Out error 0x1231

We are currently working on delivering a solution and will repost the updaters as soon as they are available. If you would like to be notified by email when the updaters are available, please submit your email address. Thank you for your patience."


The Treo 700w|wx page now reads:
"The issue is caused by a device setting that affects connectivity to the Verizon Wireless network under certain situations and only occurs on devices that have installed the updater. Users receive an error message and typically can reconnect to the data network after a short period of time. This data connectivity issue does not affect the device or personal data in any other way.

Treo 700w/wx users on Verizon Wireless experiencing this issue will see the following error messages more frequently:

  • Page Cannot Be Displayed
  • Answering Modem is Disconnected
  • No Modem at Above Number

We are currently working on delivering a solution and will repost the updaters as soon as they are available. If you would like to be notified by email when the updaters are available, please submit your email address. Thank you for your patience."


Foleo Fanatics will update you when Palm updates the Verizon Treo 700p and 700w|wx maintenance release download pages.

Verizon Treo 700p details...
Verizon Treo 700w|wx details
...

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