Thursday, August 23, 2007

Ed Colligan Responds to Engadget Open Letter



Earlier today on the Palm company blog, Palm CEO, Ed Colligan responded to Engadget's open letter which was posted on the Engadget website this past Tuesday.

"I forwarded it to our entire executive staff and many others at Palm have read it. Although I can’t say I agree with every point, many are right on. We are attacking almost every challenge you noted, so stay tuned. Let’s remember that it is very early in the evolution of the smartphone and there is enormous opportunity for us to innovate. We have only just begun to fight!

Thank you for taking the time to write. I really do take your comments to heart and I know the team at Palm is totally committed to delivering the best mobile computing solutions in the world."

-Ed Colligan



Commentary

I think that this really gets back to what I've been saying about Palm in my weekly 1SRC.com podcasts: That Palm has been steadily executing a plan that will make Palm the company it was allowing them to bring innovative products to market. We know that Palm is working on a number of major projects and all we have to do is wait for them to be ready. I know that there have been delays, but do you really want more buggy hardware and software? Let's just give Palm the space they need to get everything done correcrtly right out of the gate.

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2 Comments:

Anonymous Anonymous said...

I know that I am behind the times, but I am SO EXCITED to have just discovered the Palm Foleo.

I have searched for TWO YEARS for a "mini lap-top," but have not purchased one because:

1. Unlike Palm, many of the "mini-laptop" companies are unknown or poorly rated.

2. Unlike the Foleo, the costs for "mini-laptops" were generally prohibitive, espceially for an "accessory" ($1500-$2000)

3. Unlike the Foleo, constantly booting-up and shutting-down a computer is a drag when on the go (but necessary to preserve the battery life and to deal with an over-heated car in the south).


I have had two Palm products and have been happy with the quality of the customer service as well as the quality of the products, though I found the practice of "pecking/tapping" on my TX less-than-ideal. I have also found that the screens on the smart-phones are really too small for long-term use.

As a resident of a small city with few public hot-spots, I am also excited about the idea of combining this product with a smart phone.

THANK YOU for developing the Foleo. I will be passing down my TX to my children ASAP.


Sherry

August 24, 2007 9:38 PM  
Blogger Alan Grassia, Staff Writer said...

Hello Sherry.

I'm glad that you've found the Foleo. Make sure you check out my hands on review which can be found here.

Alan G

August 24, 2007 11:00 PM  

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