Thursday, August 23, 2007

Barron's - Over Simplification

Ben Combee has been spotted on the message boards again. This time he is commenting on the #comments blog story regarding the recent Barron's article (details) about the Foleo's apparent delay.

Ben writes:

"I can’t talk much about when we’re launching yet, but I can say that the comments in Barron’s are a major simplification of what’s been happening this summer. We’re not stupid; we’ve been working on lots of complicated sync issues on lots of phones for the last year, including testing with a wide range of Treo devices. The issues haven’t been “it doesn’t sync”, but more like “after syncing large numbers of emails over a four day time period, the operation fails 25% of the time and cannot restart without resetting the device.” We’ve been doing lots of stress testing, and sometimes that finds problems that have been hidden for a while or problems that are really hard to debug because of the need to setup a reproducible case with instrumentation."

OK, I'm feeling better about this. I think Ben goes out of his way to show that Palm is working long and hard to ensure that the Foleo launch goes smoothly and without any software issues.

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6 Comments:

Blogger Dwight said...

I'm buying one about 20 seconds after they go on the market.

August 24, 2007 8:24 AM  
Blogger Alan Grassia, Staff Writer said...

Ya, me too. The question isn't "If", or "When" for me. No the only question in my mind is "How". Will I order it online from the Palm Store and get it the next day, or will I just take the day off and go to the New York City store and buy one so I can play with it right away.

Man, these are the really tough decisions!

Alan G

August 24, 2007 10:26 AM  
Blogger Dwight said...

Alan,
Thanks for doing this web site.

August 24, 2007 8:28 PM  
Blogger Adam said...

I have had a sneaking suspicion... all of the Sneak Peak events had the Foleo's running on WiFi (I believe this is correct). My thought was that this was done so that the Web Browsing would be snappy. I am still a little fearful that bluetooth browsing may be a little slow?...

The Foleo's ability to sync and browse with the Treo it is paired with is of SUPER importance. This needs to be SO seamless and fast or it will lead to frustration!

Adam

www.myfoleo.blogspot.com

August 24, 2007 10:50 PM  
Blogger Alan Grassia, Staff Writer said...

Adam, there is no need for sneaking suspicions, the Foleo I used at the New York City sneak peek was operating over a Wi-Fi connection.

Alan G

August 24, 2007 10:56 PM  
Blogger Alan Grassia, Staff Writer said...

You're welcome, Dwight. I hope that you keep reading!

Alan G

August 24, 2007 11:01 PM  

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